(Press Release) - Sep 14, 2010 - ORLANDO, Fl. & REGINA, Saskatchewan - Stonefield Software Inc. today announced the new release of Stonefield Query for HEAT® Help Desk Software. This is Stonefield Software’s latest release of our award winning Business Intelligence, reporting, and ad-hoc query software, for HEAT® Help Desk Software databases. This new release of Stonefield Query Version 4.0 for HEAT® Help Desk Software helps to eliminate IT bottlenecks by creating a self-service Business Intelligence (BI) reporting solution for the casual-user.
Since 1991 Stonefield has strived to build an easy to use HEAT® Help Desk Software Business Intelligence (BI) reporting software solution. The latest version of Stonefield Query for HEAT® Help Desk Software has seen over 70 enhancements. The addition of pivot table reporting makes analyzing data much quicker and simpler. All the casual user needs to do is select which fields they want and let Stonefield Query for HEAT® Help Desk Software do the rest. All filtering, ordering, and sorting of records is done with a few clicks using the built in wizard.
"There are typically two types of users within organizations," said Mickey Kupchyk, CEO, "Power users and casual users. Power users, typically make up less than 20% of the people in an organization, these include IT developers, super users, and analytical modelers. Casual users make up 80% or more of the people in an organization, these include executives, managers, accounting staff, and business analysts."
Power users have little problem working with generic reporting software like Crystal Reports because they understand database design, structures, relationships, joins, and SQL commands. To the casual user, on the other hand, this is beyond their technical ability. This is where the first point of frustration comes in: casual users don’t have time for Crystal Reports training nor do they want to become programmers. Casual users have no alternative but to go to their IT department or software vendor to get the reports they want. This creates a second point of frustration: the “IT Bottleneck.” The casual user can’t get what they want when they need it. Stonefield Query can be customized specifically for an HEAT® Help Desk Software database. This eliminates the IT bottleneck by putting Business Intelligence reporting in the hands of the casual user where it belongs.
“This is a great leap forward for HEAT® Help Desk Software Business Intelligence reporting and Stonefield Query” said Kupchyk. “Now, the casual user can create custom HEAT® Help Desk Software reports themselves in minutes and without spending time and money on training. Stonefield Query for HEAT® Help Desk Software will now provide all casual users with real insight into the operation of their business.”
A free 30 day trial download is available at the Stonefield Software Inc. Website: http://www.stonefieldquery.com
Click the following link to view a demo of Stonefield Query
http://www.youtube.com/watch?v=383o8n1S79Q
For more information on Stonefield Query for HEAT® Help Desk Software or to receive a review copy of Stonefield Query for HEAT® Help Desk Software visit:
http://www.stonefieldquery.com.
To arrange an interview with partners Mickey Kupchyk or Doug Hennig, please call 1-800-563-1119.
About Stonefield Software, Inc.
Stonefield Software Inc., the maker of the award-winning Stonefield Query, has been developing Business Intelligence (BI) reporting solutions for Frontrange products since 1991.
Stonefield Software's SDK version of Stonefield Query works with most database applications including: Oracle, Microsoft SQL Server, Microsoft Access, DB2, Sybase, MySQL, Pervasive, FoxPro, and more. Stonefield has partnered with over 800 OEM and ISV partners to deliver ad hoc query and Business Intelligence (BI) reporting solutions to more than 225,000 users in over 65 countries globally to date. Our customers span all sectors and industries from: public to private, military to non-profits, Fortune 500 to SMEs.
Since 1991 Stonefield has strived to build an easy to use HEAT® Help Desk Software Business Intelligence (BI) reporting software solution. The latest version of Stonefield Query for HEAT® Help Desk Software has seen over 70 enhancements. The addition of pivot table reporting makes analyzing data much quicker and simpler. All the casual user needs to do is select which fields they want and let Stonefield Query for HEAT® Help Desk Software do the rest. All filtering, ordering, and sorting of records is done with a few clicks using the built in wizard.
"There are typically two types of users within organizations," said Mickey Kupchyk, CEO, "Power users and casual users. Power users, typically make up less than 20% of the people in an organization, these include IT developers, super users, and analytical modelers. Casual users make up 80% or more of the people in an organization, these include executives, managers, accounting staff, and business analysts."
Power users have little problem working with generic reporting software like Crystal Reports because they understand database design, structures, relationships, joins, and SQL commands. To the casual user, on the other hand, this is beyond their technical ability. This is where the first point of frustration comes in: casual users don’t have time for Crystal Reports training nor do they want to become programmers. Casual users have no alternative but to go to their IT department or software vendor to get the reports they want. This creates a second point of frustration: the “IT Bottleneck.” The casual user can’t get what they want when they need it. Stonefield Query can be customized specifically for an HEAT® Help Desk Software database. This eliminates the IT bottleneck by putting Business Intelligence reporting in the hands of the casual user where it belongs.
“This is a great leap forward for HEAT® Help Desk Software Business Intelligence reporting and Stonefield Query” said Kupchyk. “Now, the casual user can create custom HEAT® Help Desk Software reports themselves in minutes and without spending time and money on training. Stonefield Query for HEAT® Help Desk Software will now provide all casual users with real insight into the operation of their business.”
A free 30 day trial download is available at the Stonefield Software Inc. Website: http://www.stonefieldquery.com
Click the following link to view a demo of Stonefield Query
http://www.youtube.com/watch?v=383o8n1S79Q
For more information on Stonefield Query for HEAT® Help Desk Software or to receive a review copy of Stonefield Query for HEAT® Help Desk Software visit:
http://www.stonefieldquery.com.
To arrange an interview with partners Mickey Kupchyk or Doug Hennig, please call 1-800-563-1119.
About Stonefield Software, Inc.
Stonefield Software Inc., the maker of the award-winning Stonefield Query, has been developing Business Intelligence (BI) reporting solutions for Frontrange products since 1991.
Stonefield Software's SDK version of Stonefield Query works with most database applications including: Oracle, Microsoft SQL Server, Microsoft Access, DB2, Sybase, MySQL, Pervasive, FoxPro, and more. Stonefield has partnered with over 800 OEM and ISV partners to deliver ad hoc query and Business Intelligence (BI) reporting solutions to more than 225,000 users in over 65 countries globally to date. Our customers span all sectors and industries from: public to private, military to non-profits, Fortune 500 to SMEs.
