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Subject: Problem with upgrade

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Author Messages
denisv
Posts:53

07/23/2008 8:56 AM Alert 

I have run the latest upgrade of Stonefield.

My client site uses GoldMine and QuoteWerks. Now SF does not see all the QW Header userdefined fields which means the reports won't work.

Can you assist Urgently.

Also, I have a long formula to use on fields in SF reports. The limit of 255 is a real problem and prevents correct reporting. Is it possble to define two field expressions and use a third  field to add the totals of the first 2 fields.

Thanks

Denis

tmansuy
Posts:153

07/23/2008 3:51 PM Alert 

Hi Denis,

I didn't think that Quotewerks allowed you to create custom fields for any of their tables. Is this possibly a new feature in a new version of Quotewerks? I do know that you can change the caption/column header name of a field to something else, and Stonefield Query should read and adjust accordingly. However, this shouldn't cause the report to stop working, even if the caption is incorrect.

The first think I would doublecheck is to make sure that the Quotewerks location under tools->options is correct. If it is, and you still are experiencing problems, please send in the following:

a screenshot of the error you are getting, or if possible, the error text itself (save the error report with the save button

an exported copy of the report that is no longer working (use file->export selected report to export)

Send these in to support@stonefieldquery.com so we can look in to the issue.

 

Regarding your second question, you can store half of a calculation using variables in the advanced report designer. Then, you can simply create a field object whose output expression is VARIABLE1 + VARIABLE2.

Trevor

denisv
Posts:53

07/23/2008 6:17 PM Alert 
To my knowledge you can't create userdefined fields. QW Header table has Qty 20 userdefined fields which you can changed the labels for as you indicated. However this field, CUSTOM TEXT 12 has been there all along. I suspected that the label might be the issue but the field is not even there using the label.

I have checked the location of QuoteWerks in SF and it is correct. The error does not generate the standard error txt file. I will forward screen shot of message and export of report.

Thanks
Denis
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