After updating our Stonefield Query software, we have been unable to customize and run our reports. A number of things are happening:
1) When a report created before the update is run, a contact is listed once for each of the company records the contact is associated with, causing contacts to be listed multiple times.
I contacted support a few weeks ago and Chris Wolf helped me out with a report. Because that one was the only report I had that worked, I tried to edit it and run it. Now I'm having the following problems with that report:
1) I repeatedly get an error message "That file is currently open in another application" when I try to output to file. Closing Stonefield Query and rebooting my computer has not helped.
2) When clicking off that report in the file menu, I receive an error that says COMPANY_SRDS_TYPE is not found. (SRDS Type is the Company field that I added to the report Chris created for me).
Any suggestions? I need to be able to create new, customized reports, and right now I don't have that functionality.
Thank you!
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