Stonefield Query Support

Stonefield has a reputation for providing the best technical support available. Technical support means helping you get Stonefield Query installed and running, or resolving problems when errors occur. This does not include providing assistance in understanding how Stonefield Query works or helping you create customized reports; see Support Services for details on the type of assistance we can provide.

Stonefield Query Software Maintenance is required by customers in order to receive product updates, version upgrades and e-mail support.

Before contacting us for technical support, please see the Frequently Asked Questions topic in the Stonefield Query help file; it has the answers to the most common technical issues.

For the best possible service when contacting Stonefield for technical support or consulting, please provide the name of the product, the version number, and the serial number (this information can be obtained from the About Stonefield Query item under the Help menu).

To obtain Technical Support you can: