The Result

Stonefield Query for GoldMine made life at Veracity Credit Consultants much easier. Now they no longer have to work with the IT department when they need to create or edit a report. Reports can be set up using the security features of Stonefield Query. By doing this employees need to have the proper clearance level in order to run reports. The ablility to schedule reports for automatic delivery or export data to other applications allows them to utilize information. They review productivity and display the frequency and total number of callbacks made throughout the day. This helps ensure that no clients are stuck in workflow gaps.

Stonefield Query for GoldMine is used daily for all reporting out of GoldMine. It is a very valuable business tool for Veracity Credit Consultants. “Without Stonefield Query for GoldMine we would know considerably less about our business. We would have to create a position or two dedicated to getting simple reports out of our database,” said William. “The implementation of Stonefield Query for GoldMine has cut processing times exponentially thereby speeding up our overall business flow.”