Stonefield Query has a built-in "diagnostic" mode that very helpful for determining the cause of errors or other problems. This mode is normally turned off, but can be turned on by create an empty text file called LOG.TXT in the Data subdirectory of the Stonefield Query program directory. When the user runs Stonefield Query, information about each stage of application startup, setup, database connection, report runs, and shutdown is logged to a file called DIAGNOSTIC.TXT in the Data subdirectory of the Stonefield Query program directory. If the information in this file doesn't help you track down the problem, contact Stonefield Technical Support; we can likely help you track it down.

Remember to delete LOG.TXT after you're done with it, since generating the log information does impact performance a bit.