Stonefield Query has built-in "diagnostics" that's very helpful for determining the cause of errors or other problems. When the user runs Stonefield Query, information about each stage of application startup, setup, database connection, report runs, and shutdown is logged to a file called DIAGNOSTIC.TXT in the Data subdirectory of the Stonefield Query program directory. If the information in this file doesn't help you track down the problem, contact Stonefield Technical Support; we can likely help you track it down.