Technical Support

For the best possible service when contacting us for technical support, please provide the name of the product (Stonefield Query for ALERE) and the version and registration numbers (these can be obtained from the About Stonefield Query for ALERE item under the Help menu). Note that your software maintenance must be current in order to receive technical support.

We can be reached at:

Stonefield Software Inc.
2323 Broad Street
Regina, Saskatchewan
Canada S4P 1Y9
Sales: (800) 563-1119 or (306) 791-6825
Telephone Support: (306) 791-6825
Fax: 306-586-5080
Web site: www.stonefieldquery.com

Due to a heavy volume of spam, we no longer accept support emails at support@stonefieldquery.com. Instead, choose one of the following to obtain support:

A message board for Stonefield Query users and developers is available at our Web site. From the Support menu, choose Support Forums or navigate your browser to http://www.stonefieldquery.com/Support/SupportForums.aspx.
You can also post support issues or problems at our Web site. From the Support menu, choose Support Center or navigate your browser to http://www.stonefieldquery.com/Support/SupportCenter.aspx.

You can read our blog at http://blog.stonefieldquery.com/ (subscribe to http://blog.stonefieldquery.com/feeds/posts/default).